NewWe checked 20 brands in ChatGPT and Claude. See who gets named
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Research · November 5, 2026 · 5 min read

We checked 20 brands in ChatGPT and Claude. Here's who gets named

100 buyer questions, 200 AI answers, 20 brands from Wikipedia to a coffee roaster. What separated the brands AI recommends from the ones it skips.

  • Scores ran from 95 (Wikipedia) to 7 (Blue Bottle Coffee); a made-up site scored 0, as it should.
  • Being famous isn't enough: X scored 20 because buyers' questions about social media led to other platforms.
  • Niche tools lose to the category default: Tally was named in 1 of 10 answers, while Typeform, Google Forms and Jotform were named again and again.

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