Terms of service
Last updated November 3, 2026
These terms cover your use of Citemark. They're short on purpose. By creating an account you agree to them.
What the service does, and doesn't
We ask AI engines the questions you track and report what they answered. AI answers vary from run to run and change without notice. We show what the engines said; we don't control them and can't guarantee you'll be mentioned or ranked. Fix suggestions are rule-based pointers, not promises.
Plans, trial and billing
New accounts get a 7-day Pro trial with no card. When it ends you move to the Free plan; nothing is deleted.
Paid plans renew monthly until you cancel. Dodo Payments is the merchant of record and handles payment, invoices and tax.
Cancelling
Cancel any time from Billing. You keep your plan until the end of the period you paid for, then drop to Free, and your history stays readable for 90 days. We don't refund partial periods unless the law requires it.
Fair use
Don't use the service to break the law, attack other sites, resell raw engine output in bulk, or get around plan limits or free-tool rate limits. We may suspend accounts that do.
Your content
Your questions, facts and settings are yours. You give us permission to process them to run the service. You can export or delete them any time.
Liability
The service is provided as is. To the extent the law allows, our total liability is limited to what you paid us in the 12 months before the claim.
Changes and contact
If we change these terms in a way that matters, we'll email you before it takes effect. Questions: hello@citemark.io.